There are various aspects to be taken into consideration when facing the development of a web-based application. Our services cover all the range from the feasibility analysis of solutions and businesses, up to their implementation and maintenance.
For this we count on two types of work, projects key-on-hands and team-tech outsourcing. In both cases the methodological steps are similar but each one has particular advantages, in the case of key-in-hand projects the investment will be determined based on an approximation of cost at the beginning of the project thereby limiting it, whilst in the outsourcing projects the impact of change will be absorbed by a structure of continuous work flow.
In our 9-year history we have taken on communication and management projects, as well as mixed projects, after whose conclusion the clients will have access to a back-office where they'll be able to manage public information and control operations performed in the application's front-end.
Besides tailoring each solution, under these methods of work we have developed, over time, applications that can be identified by the following concepts.
Portals are specially created for those with a need to interact with their clients, make their contents, activities and proposals public, and thereby, generate a community around their organization or product.
We develop Internet proposals that answer to our client’s institutional identity and which foster their "virtual positioning", taking into account both what they want to communicate and the manner in which they wish to achieve the interaction with their target audience
Generally, developing a portal site is a big challenge for organizations, due to the level of investment required in economic and human resources. Other options exist which allow us to offer your Company the possibility of only using some of the services which are a part of a portal: communicate through Forums, send information by electronic newsletters, generate Chat discussions. These are some of the services that may be used separately.
New technological tools exist which allow for the multidimensional analysis of daily generated information, with the possibility of finding patterns and working on them. These patterns show different management aspects: the results from relationships with clients, costs analysis and production level analysis, amongt others. At Digbang we find the data, we organize it and implement the necessary tools for you to be able to make strategic decisions and improve the management and operations of the organization.
Following the development of eProcurement Solutions, we design and implement tools to optimize work in the areas of purchase and supply. To ease communication work between suppliers and buyers makes for more transparent operations.
Image is the symbol that identifies you in public and the brands and visual identifications guide and attract clients. Digbang can take on your visual communication project from beginning to end, creating a new brand or applying an existing brand, achieving more agile and perfect interfaces.
At Digbang we analyze and design the best information distribution, diffusion and processing circuits. Such applications allow for a constant flow of documents, approval of transactions, purchases, sales and any other circuit that might require the interaction of persons or different systems.
We understand as CRM, every action taken by your company or organization to establish relationships with your customers. Our systems allow us to record operations carried out by users on a site, contact an on-line operator, send segmented newsletters and carry out a follow up to observe the movements and replies from the addressees. The eCRM leads to cost reduction and to the rendering of better services, and at the same time it gives you the chance to know your clients.
Part of the knowledge which is created in your organization loses force and coherence when it is not concentrated in a management system. By means of Knowledge Management those who form part of an organization can access and share their knowledge, thereby generating a common database which provides a registry of all the defined solutions to tackle general issues. It also allows the implementation of a space where solutions which come from the experience of others can be entered and stored to be shared with the rest of the team.
eLearning allows for distance training, sharing information about issues, techniques or operations using the net (Internet, Intranet or Extranet) for content distribution and management. Taking advantage of its technological uniqueness, courses managed through this application allow the integration of different types of resourses: text, graphics and images, simulators, demonstrations, evaluations, exercises, etc. eLearning enables the customization of material for each user, it reaches large groups of persons, which in many opportunities, are geographically dispersed and from time to time updating its contents, at a considerably lower cost than other training methods.
Through the design and development of newsletters your organization can distribute its news, presentations, offers and/or products. Our delivery system ensures an efficient message reception by subscribers. This allows for the establishment of a daily contact with users and being able to relate your organization’s services and products to their needs.